Thursday, July 7, 2022

Are you COVID cautious or cavalier in the workplace?

New AUT research has shown that half of Kiwi employees are suffering at least a moderate level of anxiety about returning to the post-pandemic workplace.

Dubbed “office anxiety”, the phenomenon describes fear of catching COVID-19, whether it be from sitting too close to unmasked coworkers, commuting to work on public transport, or attending meetings or functions in spaces not designed for social distancing.

AUT Business School Professor, Jarrod Haar (Ngāti Maniapoto, Ngāti Mahuta) leads the iterative AUT Welbeing@Work study, which been tracking the New Zealand workforce since February 2020.

“Employers need to understand that half the workforce is still struggling with Covid-related anxiety,” said Prof Haar.

“Particularly given the tight labour market and the ability of employees to find new jobs with relative ease, employers need to be patient and supportive while workers navigate through these fears.

“The evidence clearly shows that decent work is fundamental to mitigating levels of office anxiety and, therefore, helping to build a positive workplace culture,” he said.

He says the latest data dive found almost half of the 1,000 Kiwi workers surveyed are at least moderately worried about returning to, and working in, the office. The study showed office anxiety is felt equally by men and women, managers and employees. No ethnicity differences were found. Age was the only notable point of difference, with older employees (56+) reporting significantly lower office anxiety, while those 55 and younger all reported significantly higher levels of office anxiety.

Not surprisingly, says Professor Haar, office anxiety can create tension between the so-called ‘Covid Cautious’ and the ‘Covid Cavalier’ – a tension that has the potential to undermine any attempts to rebuild workplace culture and team spirit.

But Professor Haar says the latest data also highlights a solution. For the purposes of the survey, “decent work” was defined as being a safe place to work, with the provision of good healthcare, adequate pay, time for rest, and good values.

The survey shows that employees who feel their organisations offer decent work have lower levels of office anxiety. Employees working for an employer offering decent work were more satisfied in their job, more engaged, and less likely to consider quitting.

However, while 80% of respondents thought their place of work provided average levels of decent work or better, only 15% of organisations were rated highly on decent work.

Professor Haar says the findings about office anxiety and decent work are sobering reminders that we are still living and working amid a pandemic – and that for many people, Covid fear outweighs Covid fatigue.

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