Otago Regional Council will transition its Dunedin-based staff into one central location at the Aonui building at 180 High Street next week.
Council’s customer support will move from Philip Laing House on Rattray Street, with the last day for public visits there being today. Staff will resume service at Aonui from Wednesday, 29 April, with six customer parks and two accessible parks available for visitors.
“Having all our Dunedin teams in one place will streamline how we work and provide a clear, central hub for people needing to access council services,” said Council Chief Executive, Richard Saunders.
“The move only affects Dunedin-based staff currently working from two city offices. ORC’s regional depots and other offices across Otago will remain unchanged,” he said.
Mr Saunders said the move also addresses long-standing accommodation issues for Dunedin staff. The move was identified in Council’s Long-Term Plan 2021–2031, with councillors approving the project in 2023 following several years of investigation into accommodation options.
The building has been purchased and redeveloped by Port Otago, which owns the site and is leasing the space to ORC as its Dunedin headquarters.
Customers needing assistance on Friday, 24 April and Tuesday, 28 April can still contact the Council via phone and email.
Phone: Mon-Fri 8am-5pm: 0800 474 082
Email: customerservices@orc.govt.nz
24/7 Pollution Hotline: 0800 800 033
Dunedin Location (from 29 April 2026): Aonui building, 180 High Street, Dunedin.

