Wednesday, November 19, 2025

Public Service frontline roles up, contractor spending down

Frontline roles in the public service have increased in the past two years, while spending on contractors and consultants has fallen by $915 million, Public Service Minister Judith Collins today revealed. 

The Minister said the Government was committed to ensuring taxpayers get better value for money from the public service, and that every dollar is used in the best way possible. 

“Since taking office, the Government has made substantial savings by reducing contractor and consultant spending across the public service by $915 million – more than double the savings target of $400 million,” Ms Collins says. 

“I have made clear the Government’s expectation that contractor and consultant spending be kept below the new lower level of $1.25b across the public sector.   

“At the same time, we have reduced the size of the public service by nearly 5% since coming into Government – to 62,654 full-time equivalents (FTEs) as at 30 June – while crucially boosting frontline roles.”

In the two years to 30 June, the estimated number of frontline roles grew 6.9% (1883 FTEs), while the size of the back office declined by 6.5% – equivalent to a reduction of 2345 FTEs, in areas such as policy analysts, clerical and administrative roles and managers. 

“The emphasis has shifted following Government direction to prioritise savings in back-office functions while protecting and improving frontline services,” said Ms Collins.

There were 1533 redundancies in the past year, reflecting the scale of the restructure needed to rebalance the workforce, and redundancy payments totalled $80.4 million, the Minister said.

“Redundancy costs need to be seen in the context of overall savings, with public sector costs reducing by $1.5 billion a year – savings which are ongoing.”

“These changes are about delivering better value for money and ensuring the public service is focused on delivering the services New Zealanders need and which make a difference in their lives. Today’s results are a sign that our approach is working,” said Ms Collins.

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