Auckland’s Westhaven Marina has been awarded a 4 Gold Anchor accreditation by the Marina Industries Association (MIA).
Westhaven Marina – the Southern Hemisphere’s largest recreational marina – is the first in Aotearoa to win the global accreditation.
The Global Gold Anchor is an international accreditation which requires a rigorous assessment of a marina’s services, procedures and facilities. It involves an independent audit of 86 criteria across all areas of the business plus a customer survey.
“Westhaven Marina is honoured to be the first Gold Anchor marina in New Zealand,” said Marina Manager, Karenza Harris.
“Our team is focussed on providing customers with the highest level of service and facilities, and we are pleased that our efforts have been recognised with this award.”
The marina has grown steadily since 1946 as the recognised hub of recreational boating in Tāmaki Makaurau. It is home to more than 1,800 recreational boats across 19 floating marina arms plus two rows of pile moorings, four yacht clubs and a variety of marine businesses and hospitality establishments.
“[This is] an amazing achievement and a credit to the Westhaven team on their commitment to providing consistently high standards of service and facilities,” said MIA CEO, Suzanne Davies.
Gold Anchor is an international accreditation which is similar to star ratings for hotels, but MIA uses anchors. The accreditation is designed to inform consumers as to the level of services and facilities at marinas, and to provide marinas with a set of benchmarks to maintain and a pathway for continual improvement.
To find out more about Westhaven Marina, visit www.westhaven.co.nz